Shipping Policy

Delivery time

Orders are usually delivered within 2–4 weeks from the date the order is placed. Delivery times are estimates and may vary depending on your location.

Shipping costs

Any shipping cost for your order is shown at checkout before you pay.

Questions about your order

If you have a question about your order, email us at [email protected] with your order number and we will reply with an update.

Wrong or damaged items

If an item arrives damaged or is not what you ordered, email us within 7 days of delivery. See our Returns Policy and Refund Policy.

Payments

Card payments are processed by Stripe and will appear on your card statement as KHANHLYECOM.

Who we are

Khanh Ly Ecom is operated by Hoang Khanh Ly advertises online and E-commerce fashion limited, a company registered in Hong Kong.
Registered address: FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG
Phone: +84 379 819 340
Email: [email protected]
Support hours: Mon – Sat: 8 am – 5 pm, Sunday: Closed (Hong Kong Time, GMT+8)